Shipping policy

Every IL* order is made just for you. Our fulfillment partner, Printful, prints and packs each order and ships it through third-party carriers.

Production usually takes 2–5 business days. Shipping time is separate and depends on your location and the option you choose. Standard U.S. shipping often takes 3–4 business days after production. These are estimates, so weekends, holidays, busy seasons and carrier delays can add time.

Shipping is calculated at checkout based on your address and items. We don’t offer blanket free shipping.

You’ll receive a tracking email when your order ships, though tracking can take up to a day to update. If it stops updating after the estimated delivery window, email help@ih-l.com with your order number.

Please double-check your address. Once production starts, we usually can’t make changes. If a package is returned because the address was wrong, incomplete or unclaimed, we may be able to reship it, but new shipping charges usually apply.

If a package seems lost, contact us within 30 days of its estimated delivery date. We’ll review packages marked delivered but missing case by case after you’ve checked with neighbors and the carrier.